Create announcements

Announcements are the most straightforward way of communicating developments in your organization. Unlike ‘Program News’ (which deals specifically with program-related news) announcements are added to a user’s newsfeed so they see the announcement immediately. Announcements are ideal for disseminating information that does not relate to the running and maintenance of the program. 

Announcement permissions 

NOTE: Program administrators must select which users may create and post announcements on the program. During the setup phase, admins can select individual users or users grouped by tags and give them permission to create and/or view announcements. 

Program administrators automatically have permission to create announcements, all other users must first be given permission by the admin. 

To create an announcement: 

1. On the homepage, find the 'Announcements’ window and click ‘Create new announcement’ OR ‘New’. 
2. Decide which users will receive this announcement (permission to view). You can select individual users, tags, or departments. If you want everyone on the program to be able to view the announcement, check the ‘Everyone’ box. 
3. To find specific users, open the contact list [IMAGE: Contact book] and start typing the user’s name in the search field. 
4. To select users by tags, click on the filter icon in the contact list and select ‘Tags’. 
5. Once you are happy with your selection, click ‘Add’. 

Add content to your announcement: 

1. Give your announcement a clear, descriptive and compelling title. You are limited to 50 characters. 
2. Compose your announcement in the ‘Add message’ field. You can copy/paste from other documents and you are limited to 2000 characters. 
3. You can also add image files to your announcement and add a range of emojis if you wish. 
4. To add an image, click the image icon [IMAGE: Image icon] and drag and drop a file into the window or browse your galleries for a file. You may upload a maximum of 9 image files in .JPG, .PNG, and .GIF formats. Files may not exceed 5MB. 
5. Processing image files may take a few moments so please be patient. 
6. Deselect (remove) images from the upload by clicking the small ‘x’ on the picture. Click ‘Discard’ to abandon the image upload. 
7. Once you are satisfied with your announcement, click ‘Post’. 
8. All user’s that have permission to view (receiving permission) will have the announcement added to their newsfeed.

Managing announcements: 

You can make changes to (edit) or remove (delete) an announcement, provided that you have the necessary permission. You can edit the actual announcement by adding or removing text and pictures, and you can add or remove users with receiving permission. 

1. Click the horizontal chevron next to the announcement’s title in the ‘Announcements’ window. Alternatively, click the ellipsis menu on the actual announcement in the newsfeed. 
2. Click ‘Edit’ to make changes to your announcement.  
3. Once you are satisfied with your edits click ‘Update’ and your edited announcement will be posted to the newsfeed. 

Deleting an announcement: 

You must have permission to create an announcement in order to be able to delete it. 

1. Click the horizontal chevron next to the announcement’s title in the ‘Announcements’ window. Alternatively, click the ellipsis menu on the actual announcement in the newsfeed. 
2. Click ‘Delete’ and confirm your actions to delete your announcement.